Jennifer L.
Apex saved our bachelorette party! I had booked a limo with a different company months in advance, but two days before the event decided to call and double check everything was in order. Long story short – even though the other place had charged my card, they LOSS my reservation, and didn’t have anything for the weekend. I frantically started calling every other limo service in the area. Most places didn’t have anything and/or had rude representatives answering their phones. Apex was fantastic from beginning to end!
They had a stretch limo available for the date we needed. Their representative was very nice while I made the reservations on the phone and promptly sent me email confirmations/receipts. Our driver was Eric and he was fantastic! Limo was clean and well stocked. Eric was friendly, personable, drove safely and put up with our ridiculous group :). We gave him a list of wineries we wanted to go to, and the rest of the day was care free for us. The little things – like going around and opening the doors for us at each stop and helping us in/out of the limo, making a Starbucks stop for us, and always having a smile on his face – show the pride Eric/Apex take in customer service.
Without a doubt, Apex will be the first company I call if I need a limo in Napa again.
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