TJ S.
Our driver, Alex, was wonderful, but I don’t like that they included the tip in the price. I wasn’t aware at the time that you can ask to pay the gratuity in person, which I wish we had done. It has since been brought to my attention (not by Alex) that the driver does not get the whole 18% pre-paid gratuity. From now on I’ll be paying the gratuity in person.
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